Thursday , 21 June 2018

Your Opinions Please: Hospital Aims for Easy Wayfinding

Eighteen McKinney area residents gave their top-of-mind opinions on signage or wayfinding at Baylor Medical Center at McKinney on Wednesday, Feb. 1.  Because designing signage or a wayfinding system is a challenge in a building as complex as a hospital, Baylor Health Care System recently decided to include a community review of signage before the opening of any major facility. 

“I have heard so many people rave about what a great facility Baylor built in Plano, so I’m excited to be a part of the planning for Baylor’s McKinney hospital,” says Sharon Sessoms, senior account executive, 97.5 KLAK Radio. “Reviewing hospital directional signage with public users before a hospital installs permanent signs makes sense.”

The input from non-health care people offers the project’s architects a fresh perspective. “The community group helped us see where simplification of department and directional signage would be better for end-users, the community and patients,” says Michael Barksdale, senior project manager, CBRE Healthcare Services.

“We learned that the wayfinding team needs to add text to the universal symbols for elevators, dining area and the bathrooms because not everyone readily understood the universal symbols.” The group’s input also helped the design team better position hospital floor directories to be more easily viewed from elevators.

The 469,170-square-foot hospital sits on 58 acres on the northwest corner of State Highway 380 and Lake Forest Drive in McKinney.  Scheduled to open July 2012, the site includes the hospital, physician office building, multiple parking areas, a small lake, and green space.  The hospital will open with 95-beds with the option of adding two additional floors to the structure as the McKinney community grows, bringing the hospital to 400 beds.

“We want our guests to easily find their way inside and outside the hospital,” says Scott Peek, president, Baylor McKinney.   “Our aim is to be user-friendly, right down to good, clear signage. This is part of Baylor’s quality just as providing excellent patient care is always our goal.”  The hospital’s planned opening is July 2012.

When open, the hospital will have a 24-hour emergency department. Cardiovascular, cancer, digestive diseases, general surgery, orthopedics, internal medicine, neurology, and obstetrics and gynecology medical services will be offered at Baylor McKinney.

For a virtual tour and more information about Baylor McKinney, visit


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