Monday , 21 May 2018

Toll Tag Reminders: Rate Increase, Dallas Store Closing

The North Texas Tollway Authority wants to remind drivers that a regularly scheduled toll rate increase takes effect July 1.

To deliver regional transportation projects to relieve congestion, preserve a strong and financially viable system and maintain quality, safe and reliable roadways, the NTTA will implement a regularly scheduled toll rate increase of .8 cents (less than a cent per mile). The toll rate policy provides for a 50 percent price difference between TollTag and ZipCash rates.

“The Board understands this rate increases comes during a challenging economic time,” said NTTA Chairman Victor Vandergriff.  “However, raising rates is a planned and necessary step the NTTA needs to take in order to maintain a viable financial system and to deliver the many mobility projects that bring growth to the North Texas region.”

The action increases rates from 14.5 cents per mile to 15.3 cents per mile. NTTA rates are compatible with the toll rate structure recommended by the Regional Transportation Council.

This increase follows a schedule that requires toll rates be increased every other July at a compounded annual rate of 2.75 percent. This incremental change is required to meet the financial needs of the NTTA while ensuring drivers see only small increases to tolls.

“ZipCash customers, who pay 50 percent more than TollTag customers, are encouraged to get a TollTag.  It will save them money, and they won’t have to worry about paying invoices,” said NTTA Executive Director Allen Clemson.

NTTA Chief Financial Officer Janice Davis said the rate increase will help protect NTTA’s credit rating, ultimately ensuring NTTA’s access to low cost borrowing.  “The rating agencies want to see proof that NTTA’s Board is committed to the maintenance of the Authority’s financial strength and integrity,” Davis said.

The NTTA intends to continue to deliver on its mission to provide mobility solutions including the Eastern and Western extensions of the President George Bush Turnpike, complete the Sam Rayburn Tollway and support future projects like Chisholm Trail Parkway.

Dallas TollTag Store Closing

The North Texas Tollway Authority will close its TollTag Store, located at 12300 Inwood Rd. in Dallas, on June 10.

The store, which opened in 1995, is closing now that more options have been added to ensure customers won‘t need to slow down to manage their TollTag accounts.

Through its Regional TollTag Partner program, the NTTA has partnered with local municipalities, ACE Cash Express and other retail locations over the last two years to add hundreds of convenient sites throughout the Metroplex to offer TollTag account services.  These services include opening credit/debit/cash-backed accounts, paying ZipCash invoices and replenishing accounts.  In fact, the nearest RTP’s are just minutes from the Inwood store:

·         ACE Cash Express, located at 13519 Montfort Dr. in Dallas, where customers can open a cash-backed account, pay ZipCash invoices and replenish accounts.

·         Tom Thumb at 14280 Marsh Lane in Addison or the City of Farmers Branch offices at 13000 William Dodson Pkwy., where customers can open a new debit/credit card backed account.

For full account management, customers can also always go online or visit the NTTA Customer Service Center at 5900 W. Plano Parkway in Plano.

A complete list of TollTag distribution locations is available at

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